Terms and Conditions
GENERAL INFORMATION
www.byswiercz.com (in the following also named the “Website”) is provided by bySWIERCZ ApS with the registered address:
bySWIERCZ ApS
Skellet 26, Lund
8700 Horsens
Denmark
CVR No. 38433504
If you experience any problems with the website or your order placed on the website, please contact hello@byswiercz.com
Tel.: +45 31347802 phone hours from Monday to Friday 9am – 5pm
Email: hello@byswiercz.com
IMPORTANT NOTICE
Please read these Terms and Conditions carefully before ordering goods from www.byswiercz.com
The Terms and Conditions apply when you order or buy goods on the website.
Any reference to “you” or “your” means you as a user of the Website, any reference to “we”, “us” or “our” means bySWIERCZ ApS. If you do not accept these Terms and Conditions, you can not order or purchase goods on the website.
You have the right to withdraw from this contract without giving any reason within 14 days after the date on which you or a third party indicated by you has acquired physical possession of the goods. Read more under “Right of withdrawal”.
The rules on lack of conformity in the Danish Sale of Goods Act apply to your purchase, which means that you have certain statutory warranties for the goods’ conformity with the contract. Read more under “Non-conforming goods and incorrect goods”.
ORDERING
Contracts can only be concluded on the website. We do not process orders made in emails, letters or faxes
The online shop is open 24 hours a day, but may be closed due to maintenance services. To the extent possible, we try to perform such maintenance services during the night.
An order placed on a public holiday or during the weekend will be processed on the following business day. You must be at least 18 years old to purchase goods on the website and possess a valid credit card that is accepted by us. If you are under the age of 18, you must have a legal basis for entering into a contract with us.
We can only process your order if the delivery address is a residential address or a business address in one of the countries on the “We deliver to” list. Among other things, we reserve the right to cancel the contract of purchase in one of the following situations, without being liable for compensation or other costs:
- Your payment details are incorrect or cannot be verified.
- Your order is placed with the purpose of committing fraud etc. or placed in connection with a criminal offense or other unlawful activities.
- There is an inadvertent error on the website, such as a payment error or the like.
If you do not understand parts of the Terms and Conditions, we recommend that you contact us before you start shopping on the website.
AT WHAT POINT IN THE ORDERING PROCESS ARE YOU BOUND BY YOUR ORDER?
Before submitting the order you have the option of changing the information that you have provided, including delivery and billing information or payment information. Furthermore, you have the option of making changes to your order or to remove goods from your shopping basket. When you click “Complete payment” and the receipt appears on your screen, you are bound by the contract of purchase. Please read more under “Right of withdrawal”. Please contact us if you made a mistake while placing your order. You will receive an email confirming your order. After the conclusion of the contract, the provisions on withdrawal apply – please see below.
MEASURES AGAINST FRAUD
In order to protect you and our other customers against fraud and maintain a high level of security for online purchases, we may carry out verification checks. The verification check may comprise the data that you send when ordering, including your address and payment information.
PAYMENT
We accept the following means of payment:
- Mastercard
- Dankort/VISA
- Visa Eletron/Mastercard Debit
- Maestro
- JBC
PAYMENT PROCEDURE
Once your goods leave our warehouse to be delivered, your payment will be drawn on the selected payment service.
PRICES
All the listed prices for goods, delivery costs and other costs include taxes and value-added taxes. Costs relating to delivery, freight or postage may vary and are added to each order. Information on delivery costs appear during check-out under payment as a separate line and as part of the total amount.
CURRENCY
The prices on the webshop are shown in Danish Kroner (DKK) and Euro (EUR).
DELIVERY TERMS
Goods will be delivered to the delivery address specified in the order. We only deliver to residential and business addresses. The time of delivery depends on the country in which the delivery takes place and the carrier used.
Our carrier will make one delivery attempt. The carrier will leave a receipt, which informs you about the details of the next delivery attemptor the possibility of a self-pickup. The carrier will usually keep the goods up to 10 days before returning them to us as undelivered. Please note that our carrier can also deliver the goods to your neighbour, if you have given your consent to this and if the circumstances allow it. Please note that the risk of loss or of damage to the goods passes to you after delivery. If the package appears to be damaged you should refuse to receive the goods. If you wish to complain about any lack of conformity, you are required to give notice to us. Please read more under “Non-conforming goods and incorrect goods”.
RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract without giving any reason within 14 days after delivery. The withdrawal period will expire 14 days after the date on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods.
To exercise the right of withdrawal, you must inform us, about your decision to withdraw from the contract by an unequivocal statement (letter sent by post or email). The withdrawal deadline is met if you send your notice of withdrawal before the withdrawal period has expired.
EFFECTS OF WITHDRAWAL
If you withdraw from this contract, we shall return to you all payments received from you, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payments as you used for the initial transaction, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must send back the goods without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
We recommend that you save the post office receipt as proof of your delivery of the package to the post office/carrier.
NON-CONFORMING GOODS AND INCORRECT GOODS
If your goods are non-conforming or we have delivered the incorrect goods, please contact us. If you notice the non-conformity or incorrect goods at the time of delivery, you should refuse to receive the goods. In case of non-conforming goods or incorrect goods, you can return the goods and receive a refund of the purchase price and all delivery costs when we have processed the returned goods.
When contacting us, you will be asked to provide the order number, possibly the goods/item number, and to describe what is wrong with the goods etc. You are not responsible for costs associated with the return of non-conforming goods or incorrect goods. We will refund the purchase price and of course the delivery costs once we have received the goods.
OTHER MATTERS
UPDATING THE WEBSITE
We do our best to update the website and to ensure that prices, offers, descriptions and other information concerning the goods are correct. Typographical errors and errors in prices, offers, descriptions and other information concerning the goods may occur, and sometimes we discover that the prices on goods are incorrect.
FORCE MAJEURE
We are not responsible for delays or failure to meet our obligations in relation to the Terms, if the delay or the non-compliance is due to events beyond our control.
RIGHT TO COMPLAIN
You have the right to complain to a Consumer Complaints Board if you are unsatisfied with the goods you purchased and can not come to an understanding with us on a reasonable solution to the dispute.
CHOICE OF LAW AND JURISDICTION
Any contracts concluded between us using these Terms and Conditions are governed by Danish law. Any dispute, which may arise in connection with our contract, including its existence or validity, must be brought before a competent court in Denmark. As a consumer you may bring proceedings against us in the courts for the place where you are domiciled.
PRIVACY POLICY
Our confidentiality policy is updated on a regular basis in accordance with internal processes and proper alignment with the law. bySWIERCZ is ensuring full confidentiality in relation to your personal data. We only distribute personal information to our e-commerce partners if it is in connection to the service we are delivering to you.
USE OF INFORMATION
The information is used only for the purpose for which they submitted, for instance to complete a purchase on www.byswiercz.com Furthermore we use the information for statistics and to map tendencies in order to optimize the functionality of the website.
COPYRIGHT & TRADEMARKS
All contents included on www.byswiercz.com such as, but not limited to, design, text, graphics, logos, video and audio clips, images, button icons and the compilation thereof, software compilations, source coding and software, are the property of bySWIERCZ ApS or our suppliers. The contents are protected by Danish and international copyright laws.
The contents of the website may only be copied for your own private use. Any other use of the information and material on the website, such as reproduction, modification, distribution, transmission, republication, display or performance is strictly prohibited. You may therefore not – besides your own private use – copy, display, download, distribute, alter, modify, reproduce, republish or rephrase information, text, documents or other material from the website without the explicit consent from bySWIERCZ ApS.
bySWIERCZ is a registred trademark and is the property of bySWIERCZ ApS.